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Privacy Policy

Privacy Policy

Effective Date: 6 / April / 2025

1. Introduction

Welcome to Tapicart! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
  • Order Information: Details of purchases and transaction history.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including custom T-shirt printing.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Prevent fraudulent transactions and ensure security.

4. Data Security

We take appropriate security measures to protect your personal information. All transactions are encrypted, and customer data is stored securely. Tapicart does not sell, rent, or share personal data with third parties except when necessary for order fulfillment (e.g., payment processing, shipping partners).

5. Return & Exchange Policy

  • No Returns/Exchanges on Dislikes: We strive for the best, but tastes vary.
  • Damaged or Incorrect Items: We require a 360-degree unboxing video (without pauses/cuts) within 24 hours of receiving the parcel to report damage or missing items.
  • Exchanges: Customer pays for return shipping—no exceptions.
  • RTO (Return to Origin): If a parcel is returned, RTO and reshipping fees apply. No refunds. Double-check your address and contact info.
  • Courier Service: Share your preferred carrier. If not, we’ll choose one for you. If your tracking isn’t updated in 24-48 hours, let us know.
  • Product Variations: Colors may vary slightly due to screen settings or photography.
  • Minor Issues: Small problems like loose threads or stains are not considered defects.
  • Payment: Please pay the exact amount—no negotiations.

6. Third-Party Services

We may use third-party service providers to process payments, manage shipping, and analyze website usage. These providers have their own privacy policies, and we encourage you to review them.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: tapicart.company@gmail.com
  • Phone: +918849709416